Effective Date: June 24, 2026 | Last Updated: June 27, 2026
Welcome to NexDeys (OPC) Private Limited ("NexDeys", "Company", "we", "our", or "us"). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, process, store, disclose, and protect your information when you access or use the NexDeys mobile application, website, or any services offered through our platform ("Platform").
NexDeys is a technology-enabled marketplace platform that connects customers with independent vehicle service providers offering vehicle-related services through the Platform. Unless specifically stated otherwise, NexDeys does not itself provide vehicle repair, maintenance, washing, detailing, or other automotive services.
By accessing or using NexDeys, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
By using NexDeys, users consent to the collection, storage, processing, and usage of personal data reasonably required for booking coordination, customer support, fraud prevention, payment processing, operational analytics, dispute resolution, platform security, settlement processing, and legal compliance.
The Platform may collect personal information including, but not limited to:
Users acknowledge that:
Users may request correction of information, account deletion, withdrawal of consent, or raise privacy-related grievances subject to applicable legal, taxation, settlement, fraud prevention, and operational retention obligations.
NexDeys implements commercially reasonable safeguards for protecting personal information but cannot guarantee absolute security.
NexDeys may collect:
Additionally, we may collect:
For vendors registered on the Platform, NexDeys may additionally collect:
Location access may be used for:
Location information may be collected during active booking usage where required for Platform functionality.
OTP verification records, login timestamps, verification logs, authentication history, and security records may be stored for fraud prevention, operational integrity, dispute handling, and platform security.
Where required, NexDeys may request permission to access:
These permissions may be used for:
Permissions are requested only when necessary.
Payments are processed through authorised third-party payment gateway partners.
NexDeys does not store complete debit card numbers, credit card numbers, banking passwords, UPI PINs, CVV numbers, or confidential banking credentials.
Payment references, transaction IDs, refund references, settlement references, and payment status may be retained for operational, legal, taxation, settlement, and fraud prevention purposes.
Data may be used for:
NexDeys may monitor:
for fraud prevention, operational integrity, and platform security.
NexDeys implements commercially reasonable safeguards to protect user information. However, no digital platform can guarantee absolute protection from cyber threats, data breaches, or unauthorised access.
NexDeys may integrate with:
Third-party privacy policies may also apply.
Data may be retained for:
Certain records may continue to be retained even after account deletion where required under applicable law.
Users may request account deletion subject to:
Deleting an account may result in forfeiture of unused NexCash balances, promotional credits, or rewards where permitted under applicable law.
Subject to applicable law, users may have the right to:
The Platform is intended for individuals legally competent to enter into contracts. Users below the age of 18 should use the Platform only under the supervision of a parent or legal guardian where permitted by law.
Personal information may be processed or stored in India or other jurisdictions where NexDeys or its authorised service providers operate, subject to applicable laws and appropriate safeguards.
NexDeys may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The latest version will always be available on the Platform. Continued use of NexDeys after such updates constitutes acceptance of the revised Privacy Policy.
For any questions, privacy requests, grievance redressal, or concerns regarding this Privacy Policy, please contact: